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Predictive dialling – at last an effective Call centre
We have developed a new component, DATASYS Predictiv Dialer, which is designed for Call centres with large outgoing traffic. It will increase utilisation and ensure more effective use of your agents in Call centre. The solution is realised as a self-contained unit enabling cooperation with external sources of phone numbers and any switchboard.

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instantUMS is a simple and easy to implement solution, which will offer you unification of the most important communication channels into your company’s email environment. It extends the possibilities of your mailbox by sending and receiving fax messages, SMS or voice messages. Thanks to easy manipulation, high mobility and low initial costs, it is designed for small and medium enterprises that want to improve their company communication.

 

integratedUMS is a solution enabling to integrate a whole series of communication channels into the company infrastructure. Integration tailored individually for every company, organisation or institution offers flexible access to contacts, team information, it enables creating information about orders, projects or production, sales and marketing activities into company information systems virtually from anywhere.

 

hostedUMS is primarily designed for Service Providers. It enables Internet Service Providers extend their portfolio and offer customers using internet connection for their businesses services such as sending and receiving fax messages, SMS or voice messages. These services are then integrated into the email environment of end users.

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